AI training and enablement
Artificial intelligence is transforming the way we work, collaborate, and innovate. At Docebo, we’re committed to ensuring every team member is equipped to understand, adopt, and maximize the value of AI technologies. This page serves as your central resource for all things AI training, enablement, and community support.
AI wiki
Understand some of the core concepts powering the AI used today. This wiki will further enable you to create workflows with artificial intelligence capabilities to drive efficiency, insight, and innovation.
AI (Artificial intelligence)
Foundational concepts of artificial intelligence and how it applies to business processes.
Generative AI
Understanding generative models and how they create content, code, and creative assets.
AI agents
How autonomous AI agents work, from planning and tool-use to multi-step task execution.
AI explainability
Understanding how AI systems make decisions and ensuring transparency.
Machine learning (ML)
Core ML concepts: supervised learning, unsupervised learning, and reinforcement learning.
MCPs (Model Context Protocol)
How context protocols enable AI models to interact with external tools and data sources.
RAG (Retrieval-Augmented Generation)
Knowledge base types and retrieval methods for AI-powered search and summarization.
Prompting
Learn how to write effective prompts for AI tools to get the best results. Prompting is a critical skill for working with generative AI models effectively.
Zapier resources
Guidance on using Zapier for no-code workflow automation and integration with other tools at Docebo.
Lyceum AI Academy
Docebo’s AI Academy on Lyceum provides structured learning paths covering AI fundamentals, practical applications, and advanced topics. All employees are encouraged to complete the foundational courses.
Access Lyceum AI AcademyAgent Builder certification
A structured certification program at Docebo that teaches employees to design, build, and deploy AI agents using the Glean platform. Participants gain hands-on experience solving real business challenges and earn an Agent Builder certification upon completion.
Community
There are a lot of opportunities to ask and learn from other Docebians! Here are some channels for questions, resources, and news related to AI and the tools we have at Docebo.